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WordPress Development and WordPress Site Maintenance by ProVirtual Solutions LLC

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Help Desk: Basic PRO Plan

WordPress webmaster

Help Desk Basic PRO:
24/7 WordPress Support & Security

Having experienced webmaster expertise on hand isn't just for big businesses. Help Desk Basic PRO provides a worry-free online presence, with the added benefits of 24/7 site monitoring and emergency support. Besides WordPress technical updates, and daily backups, you'll get a detailed weekly PDF maintenance report and monitoring for your domain names, DNS and SSL certificates. Never miss a renewal again.

Need more? Add-on services and resources make customization of your plan a breeze. Like all Help Desk plans, your company will have a reliable point of contact and peace of mind for your online presence.

wordpress site care

Who can benefit most from Help Desk Basic PRO?

WordPress Webmaster Service

Help Desk Basic PRO is a perfect choice for WordPress  website owners that want both technical maintenance for their WordPress website and a dedicated point of contact to address questions when needed. Basic PRO offers everything in Basic, with the added security of 24 hour emergency support and domain name/DNS monitoring.

In addition, Help Desk Basic PRO clients can request additional support for a flat hourly rate - which can be very cost-effective if you need occasional webmaster help.

You can even customize your Basic PRO service plan with optional add-ons such as website hosting, domain and DNS monitoring, or a monthly block of additional support time.

The Basic PRO Plan is for you if:

  • Value having the peace of mind of 24/7 emergency support if your site goes offline
  • Would like to have another set of eyes monitoring your domain name, DNS and SSL status
  • Would like to have a go-to point of contact for your website presence, at a preferred hourly rate.
PLAN FEATURES
Weekly WordPress & Plugin Updates
Daily Cloud Backups
Daily Local Backups
Uptime Monitoring with 24/7 Emergency Support
Comment Spam Cleanup
Domain Name, DNS & SSL Monitoring
Hosted Website Legal Policies
Weekly PDF Maintenance Report
Basic Security Hardening
Daily Security Scans
Hourly support services available with Help Desk email access
($125/hr, no minimum)
Optional Add-On Services Available
wordpress maintenance report
Your WordPress Maintenance Report
WP Engine Agency Partner
WP Elevation Certified Digital Business Consultant
WP Elevation Care Plan Certified
website privacy policy
GET STARTED!

1. If you haven't already, schedule an introductory call and we'll discuss the specifics of your WordPress site and what your needs are. Note that in some cases (or if ProVirtual Solutions did not develop your website), a technical audit and update may be needed before we begin your service plan.

2. Review the full Help Desk Terms of Service by clicking here.

3. When you're ready to go... just click the button below to sign up!

Sign Up: Basic PRO Plan
THE FINE PRINT
  • The monitored WordPress website must be technically stable, served by a reliable web host and developed within the past 5 years.
  • Necessary corrections and updates to stabilize the site or hosting provider changes will incur additional setup fees.
  • Automatic monthly credit card billing is required for all plans.
  • Hosted legal website policy service provided by Termageddon
  • Click here to review the Help Desk Terms of Service

We Accept:
              

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ProVirtual Solutions LLC
130 W. Main Street, #144-196
Trappe, PA 19426
Phone: 484-314-8700

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