Help Desk is a webmaster and technical assistance service for small businesses and workgroups. Whether you simply need someone to maintain your WordPress website, or need continuing on-call tech support help, there’s a Help Desk service option to meet your needs.
The Help Desk website maintenance service includes site backups, WordPress version updates, plugin updates, uptime monitoring and priority service turnaround. Customized plans are also available.
Help Desk Basic
Help Desk Basic is designed to give you peace of mind that your WordPress website is being monitored and cared for on a continuing basis. Never worry that your site’s WordPress or plugins are out of date, or if you have a hidden security problem lurking. If you need additional services, you can send service requests, offered at a reduced rate. Learn more about Help Desk Basic.
New Help Desk Plus, Essentials and Advanced Plans Coming Soon!
Please come back soon for updates. Our new 24/7 support plan options roll out in mid-March!
Help Desk PAYG
Help Desk Pay-As-You-Go (PAYG) is designed to provide webmaster or consulting services on an on-demand, intermittent basis. There’s no time commitment or monthly payments. PAYG service is a simple, time-metered service and does not include continuing website maintenance, backups or security hardening.
Services are performed only upon the client’s request and service availability is not guaranteed. Learn more about Help Desk PAYG.